At Film Insurance Underwriting Agencies Pty Ltd, we are committed to protecting your privacy in accordance with the Privacy Act 1998 (Cth). This Privacy Policy describes our current policies and practices in relation to the handling and use of personal information.

What information do we collect and how do we use it?
To enable us to quote on and insure risks, we collect the information we need to assess the risk and whether and on what terms we will insure it.
At times we may need to provide this information to our underwriters and reinsurers.
Some of these companies are located outside Australia. When a claim is made under the policy, to enable us to assess the claim, we and our representatives (including loss adjusters, medical advisers and lawyers) collect information about the claim, some of which may be personal information.
We may collect the information from our insured or from third parties.
We provide this information to those we have appointed to assist us to consider the claim. Again this information may be passed on to underwriters and reinsurers. We may use your information internally to help us improve our services and help resolve any problems.

What if you don't provide some information to us?
We can only issue insurance cover and assess claims under the policy if we have all relevant information. The insurance laws also require insureds to provide us with all the information we need in order to be able to decide whether to insure and on what terms.

How do we hold and protect your information?
We strive to maintain the reliability, accuracy, completeness and currency of the personal information we hold and to protect its privacy and security. We keep personal information only for as long as is reasonably necessary for the purpose for which it was collected or to comply with any applicable legal or ethical reporting or document retention requirements. We hold the information we collect in hard copy documents, as electronic data or in our software or systems. We endeavour to protect it from misuse and loss and to protect it from unauthorised access, modification and disclosure, for example we maintain physical security over our premises. We also require this of those to whom we disclose personal information.

Will we disclose the information we collect to anyone?
We do not sell, trade, or rent personal information to others. We may need to provide personal information to contractors who supply services to us, eg to handle mailings on our behalf or to other companies in the event of a corporate sale, merger, reorganisation, dissolution or similar event. However, we will do our best to ensure that they protect your information in the same way that we do. We may provide personal information to others if we are required to do so by law or under some unusual other circumstances which the Privacy Act permits.

How can you check, update or change the Information we are holding?
Upon receipt of your written request and enough information to allow us to identify the information, we will disclose to you the personal information we hold about you. We will also correct, amend or delete any personal information that we agree is inaccurate. If you wish to access or correct your personal information please write to The Privacy Officer. We do not charge for receiving a request for access to personal information or a correction request unless we need to retrieve the information from our archive storage. In that case we will pass on the cost of retrieval.

Your consent
By asking us to quote or insure you, you consent to the collection and use of the information you have provided to us for the purposes described above.

FIUA
Licence 241244
ABN 23 003 261 274
Level 13,
141 Walker Street
North Sydney 2060
New South Wales
Australia
Ph: +61 2 9930 9560
Fax: +61 2 9930 9501
Mobile: 0414 733 843

© Copyright 2009 - 2012